Shipping Policy
At ADVN, we prioritize delivering an exceptional shopping experience, and efficient shipping is at the core of it. Please take a moment to familiarize yourself with our shipping and delivery policies.
Collaboration with Reputable Partners
ADVN collaborates with trusted transport and courier agencies to ensure the swift delivery of your orders. However, it's crucial to note that ADVN cannot be held responsible for any delays caused by incomplete or inaccurate address information. In instances requiring a reshipment due to address issues, customers will bear the re-shipping charges and associated fines or penalties.
Delivery Timeframes
Our commitment is to deliver your orders within approximately 4-6 working days from the date of shipment. All orders are dispatched using reliable carriers and will be delivered directly to your doorstep.
Shipping Address
To ensure timely delivery, please provide a complete and accurate shipping address, including the postal code or zip code. The billing address should match the one where you receive your credit card statements, while the shipping address is where we'll deliver your order.
Customer Responsibility for Shipping Charges
For product size-related issues due to customer error or dissatisfaction with product quality, customers are responsible for both outbound and return shipping charges.
Preferred Courier Partners
ADVN relies on esteemed transport and courier agencies to deliver your order within 48-72 hours to major cities in India. Some of our partners include [List a few of your chosen courier partners].
Alternate Shipping Options
For alternative shipping options, especially for large merchandise orders, contact us at theadvncare@gmail.com. Upon request, we may provide special quotes for shipping.
Split Shipments
In cases of multiple orders, shipments may arrive separately based on product availability and different shipping locations.
Product Origin
All ADVN products are shipped from India.
Refund and Returns Due to Shipping Delays
ADVN does not issue refunds, returns, replacements, or exchanges solely due to shipping delays. However, at our discretion, store credit may be offered for future orders.
Delay Notification
In case of order delays due to stock unavailability or unforeseen issues, ADVN will promptly notify you via email.
Shipment Time
The estimated shipment time displayed on our website is indicative and subject to change. For a more accurate estimate, contact us via email with your order number or item codes.
Transit Risk
All orders are fully insured at no extra cost to our customers. In the rare event of a lost order during transit, ADVN will initiate the reprocessing of the order. However, we're not responsible for lost packages or damages post-delivery.
Tracking Your Shipment
ADVN provides shipment details via email alerts once the package is handed over to the carrier agency. Please note that tracking numbers may take up to 24 business hours to become active.
Request for Address Change
If you need to change your shipping address, make the request within 24 hours of placing your order by emailing us at theadvncare@gmail.com or calling us at +91 94849 93677.
Ready to Ship Section
Explore our Ready to Ship Section for last-minute orders, ensuring delivery within the next 4-6 business working days.
Delays
While we strive to meet shipment timeframes, occasional delays may occur due to unforeseen circumstances. In such cases, we may offer benefits such as store credit for future orders or free gifts on a case-by-case basis.
Custom Duty (International Orders)
For international orders, customs duties or charges may apply based on your country's import regulations. These charges are the customer's responsibility.
For inquiries or assistance, contact us at theadvncare@gmail.com or call us at +91 94849 93677. We look forward to serving you at theadvn.com!